Friday, February 27, 2009
"During the past week, hackers have launched a series of attacks on Time Warner Cable's servers. Time Warner Cable is working with law enforcement agencies to resolve these crimes.
"As a result of these attacks, you may have experienced a temporary `outage` when attempting to surf the Web, including an intermittent `page cannot be displayed` error message. The outages did not result in services being 100% unavailable; and were limited to sporadic timeouts which appeared to be random events. Some users may have experienced a total disconnect, however. These types of attacks are not uncommon, especially for a network as large as ours. We suspect that the attackers are using `zombie computers,` or hijacking unsuspecting subscribers' machines to perpetrate the attack without its owner's knowledge.
"All of us at TWC take these attacks extremely seriously. As previously mentioned, we are working with the appropriate law enforcement agencies that specialize in investigating these types of crimes. We will pursue prosecution of all perpetrators to the fullest extent of the law. We apologize for the inconvenience that these attacks may have caused and encourage you to report any suspicious activity."